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Home Care Packages

A Home Care Package (HCP) is an Australian government-funded program that empowers older individuals to live independently in their own homes rather than moving into a residential facility.

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What is a Home Care Package?

The Home Care Package is a government-funded programme in Australia that allows older people to live independently in their homes rather than in care facilities.

 

It offers a range of care services based on your specific needs. You’ll get personalised support based on your needs and budget, including personal care, housekeeping, and other support services.

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The level of support you receive is determined by an official assessment of your care needs.

Level 1 (Basic Care)

Designed for those with entry-level needs who require minimal support with personal hygiene, dressing, and light meal preparation.

Level 2 (Low Care)

Provides occasional routine support, including medication management, basic mobility assistance, and laundry services.

Level 3 (Intermediate Care)

Offers consistent daily support, including nursing care, specialized equipment, and transportation to ensure a comfortable living environment.

Level 4 (High Care)

For participants requiring assistance with nearly all aspects of daily living, featuring premium household assistance and complex mobility support.

Personalized Service Management

We offer flexible management pathways so you can decide how your package is handled:

 

  • Full Management: You can choose to have CareLinc handle all rostering and scheduling to ensure a smooth, worry-free weekly flow.

  • Self-Managed: For those who feel confident and prefer to organize their own care schedule.

  • Family Coordination: A trusted family member or advocate can coordinate care on your behalf.

CareLinc allows you to use your funding for preventative health programs that improve your quality of life:

 

  • Active Life: Focuses on strength and balance training to significantly lower the risk of falls at home.

  • Well Nourished: Provides personalized meal planning to support your physical energy and cognitive health.

  • Mealtime Safety: Includes specialized pacing and safe swallowing techniques to make mealtimes safer.

Home Care Packages for Seniors

Home care packages for seniors provide support for daily activities tailored to their level of need. At CareLinc, we focus on delivering these services in the comfort of your own home. Here are some of the supports available:

 

  • Personal Care: This includes support for daily activities, such as bathing, dressing, and grooming.
  • Mobility Support: We assist elders with walking and using mobility aids safely.
  • Household Support: Help with cleaning, cooking, and other household tasks.
  • Social and Community Participation: We empower older Australians to engage with the community, attend social activities, or make appointments.
  • Transport Services: You’ll get transportation for medical appointments, social events, grocery shopping, or other community activities.
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Accountability and Transparency

In accordance with the Aged Care Act 2024, CareLinc is dedicated to upholding the highest standards of care through our Statement of Rights. This statement ensures:

  • Complete Accountability: You can expect clear standards and protections as a participant of CareLinc.

  • Financial Protection: Under the “No Worse Off” rule, we ensure existing participants are financially protected during system transitions.

  • Full Understanding: We help you fully understand your entitlements under the new law, ensuring you are never left in the dark.

Financial Security & Transitions

We ensure our participants are protected during government system transitions:

Lifetime Cap: A lifetime cap of $130,000 applies across both Home Care and residential aged care to provide long-term financial predictability.

Lifetime Cap: A lifetime cap of $130,000 applies across both Home Care and residential aged care to provide long-term financial predictability.

Hardship Assistance: If you face difficulty affording your required contribution, you can apply for Financial Hardship Assistance.

Reliability in Every Visit We prioritize your peace of mind by ensuring that every aspect of our service meets the highest standards of safety and trust.

How it works

Before starting your application, you should gather essential information and identify the areas where you need the most help.

Gather Documentation

Have your Medicare card, a form of ID (like a driver’s license or passport), and relevant health insurance or healthcare reports ready.

Identify Your Needs

Create a list of daily challenges you face, such as difficulty with personal hygiene, mobility, meal preparation, or memory recall.

Initial Contact

Register with CareLinc, and our team will help guide you through the initial steps of the My Aged Care system.

You may be interested in

Aged Care Services

We provide more than just care. We offer support with daily living, dignity, comfort, and a secure place where independence is empowered.

Private Care

CareLinc offers the best possible private care for immediate aged care support. Whether you’re looking for additional help or aren’t eligible for funding.

Home Care Packages

CareLinc offers a safe, happy, and independent environment with our Home Care Package. You get the care you need at home to maintain independence.

Kind words from kind people

It enables people aged 65 and above to receive homecare support without needing to visit a care centre.

About CareLinc

CareLinc began its journey with a single goal: enabling older and disabled individuals to live confidently and independently.

Support Coordination

The connection between you and the service providers in your NDIS plan.

Resources

Our resource page gives you simple advice to help you understand aged and disability care.

Plan Management

Admin and financial assistance to monitor your expenditures and optimise your NDIS funding.

Home care Packages FAQ

Have more questions? Check out our most common FAQs below, or chat with us anytime — we’re happy to help.

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Older Australians who require support to live independently at home are eligible; the process begins with registering at CareLinc and completing an assessment by the Aged Care Assessment Team (ACAT).

The levels range from Level 1 (Basic Care) for entry-level needs to Level 4 (High-Level Care) for those requiring assistance with nearly all aspects of daily living.

Yes, CareLinc offers both programs, allowing individuals to receive support through both the NDIS and HCP frameworks tailored to their specific needs.

You can choose from three management styles: Full Management (CareLinc handles scheduling), Self-Managed (you organize it yourself), or Family-Coordinated (a family member manages it for you).

Yes, under the “No Worse Off” rule, CareLinc ensures that grandfathered participants are financially protected during transitions to new frameworks like Support at Home.

A lifetime cap of $130,000 applies across both Home Care Packages (Support at Home) and residential aged care to provide long-term financial predictability.

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