At CareLinc, a Helper is more than just a support worker—you are a dedicated professional who provides the friendly, reliable care that allows our Members to thrive. By joining our platform, you become the key to helping older Australians and people living with disabilities stay independent, comfortable, and confident in their own homes.
Join a community of dedicated care professionals who are reclaiming their work-life balance while making a real difference in their local neighborhoods.
Stop settling for flat agency rates. At CareLinc, you set your own hourly rates that reflect your experience and specialized skills. Because our platform is efficient, more of the Member’s funding goes directly into your pocket.
It’s your job and your choice. Select the Members you want to support and build a schedule that works around your family, studies, or other commitments. Expanding your business is as simple as accepting new “visits” via the app.
We don’t believe in random assignments. Our intelligent matching system pairs you with Members based on shared interests, personality traits, and values. This ensures every visit is more than just a job—it’s a meaningful connection.
Manage your entire business from the palm of your hand. The CareLinc Helper App provides you with real-time care plans, optimized travel routes, easy “check-in” features, and transparent earnings tracking.
At CareLinc, we prioritize the bond between you and your Members. We know that as time passes, a Member’s health needs may become more complex. Most agencies would simply replace you with a different worker—but at CareLinc, we do things differently.
We provide our Helpers with free, award-winning training to ensure you can grow alongside the people you support. By upskilling at no cost, you gain the confidence to handle evolving care requirements while ensuring continuity of care for your Members.
“To truly master the art of care, you must value the person behind the plan. That is the spirit we see in our CareLinc Helpers every day. They don’t engage in our training programs simply because it’s a requirement—they learn because they genuinely care about the wellbeing of their Members. By tailoring their skills to the unique needs of those they support, our Helpers transform from support workers into essential life companions.”
Learning & Development Team Lead, Five Good Friends
Catherine leads Learning & Development at Five Good Friends, bringing over 15 years of experience in healthcare education. She has held senior roles in clinical coordination and vocational training, ensuring our teams are well-trained and ready to provide high-quality care.
Start by submitting your initial application through our portal. If your experience aligns with our community needs, we will invite you to build your professional profile and upload your essential credentials (ID, ABN, and Qualifications).
Safety is our priority. Once you have successfully passed our background and police checks and completed your online induction modules, your profile will be activated. You are now officially a CareLinc Helper!
Download the CareLinc Helper App to go live. Set your hourly rates, define your availability, and start receiving visit opportunities from Members in your local area who are looking for a perfect match.
At CareLinc, you have total control over your income. Unlike traditional agencies, you set your own hourly rates based on your experience and specialized skills. Because you work as an independent contractor, you keep a larger portion of the service fee. On average, our Helpers set rates that are significantly higher than the industry standard.
To maintain our high standard of care, we require all Helpers to have:
A valid Australian Business Number (ABN).
A clear National Police Check (conducted within the last 12 months).
Relevant experience or a Certificate III in Individual Support (Aged Care/Disability) for clinical or personal care roles.
A current First Aid and CPR certificate.
A reliable smartphone to use the CareLinc Helper App.
Yes. Safety and peace of mind are our top priorities. When you book and log your visits through the CareLinc platform, you are covered by our comprehensive Public Liability and Professional Indemnity insurance. This ensures that both you and the Member you are supporting are protected during every visit.
Absolutely. We believe the best care comes from a genuine connection. Our platform uses “Smart Matching” to suggest Members based on your location, skills, and even shared interests. You have the final say in accepting any visit or client. You can build long-term relationships with a few Members or take on various shifts to suit your schedule.
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