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Frequently Asked Questions

The Australian government heavily subsidizes most aged care expenses through funding packages. However, depending on your financial assessment, you may be required to pay a basic daily fee or an income-tested care fee. Private care services are paid out-of-pocket.
Generally, Australians aged 65 years or older (and Aboriginal and Torres Strait Islander people aged 50 or older) who need assistance with daily living are eligible for government-funded aged care services.
You must complete a standard assessment process through the government’s My Aged Care portal. Evaluators will determine if you meet the requirements for daily living assistance.
Yes! CareLinc proudly offers comprehensive in-home care and aged care support across all major suburbs in Sydney, NSW, and throughout Australia.
Absolutely. CareLinc provides reliable transportation services 24 hours a day, 7 days a week—whether you need a ride to a scheduled therapeutic appointment or require urgent assistance.
If you choose Private Care, we can begin immediately. For government-funded Home Care Packages, we start the onboarding process the moment your funding is approved via the government portal.

Complete Your Application

The first step is applying through the Australian Government’s My Aged Care portal. You can complete this online or by calling 1800 200 422. (Need help? Our team can guide you).

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Request an Assessment

Once your application is submitted, you will undergo an assessment to determine the specific level of funding and care you are eligible to receive.

Your Personalised Care Plan

After receiving your assessment results, reach out to CareLinc. We will sit down with you to develop a customized care plan that maximizes your funding and perfectly suits your lifestyle.
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