Understanding Home Care Funding in Australia

Navigating the aged care system can be complex. At CareLinc, we help you understand your options so you can access the support you deserve to live safely and independently at home.

Am I Eligible for Funding?

There are two primary government-funded programs designed to help you stay in your home longer. Your eligibility depends on your age, health requirements, and personal circumstances.

The Pathway to Support:
My Aged Care

Government-funded support starts with a registration through My Aged Care. Here is how CareLinc can guide you through the process:

Step 1

Registration & Referral

Call My Aged Care at 1300 150 372 or apply online. You can also ask your GP or a health professional to refer you directly.

Step 2

Assessment

An assessor will meet with you to discuss your health, goals, and daily needs. They use the Integrated Assessment Tool (IAT) to determine what level of help will best support your independence.

Step 3

Approval & Support Plan

You will receive a Support Plan and a “Notice of Decision.” This confirms your eligibility and the level of funding approved for your care.

  • A support plan outlining agreed goals and recommended services, and
  • A Notice of Decision, confirming your eligibility and approved support level.

If approved for funded services, you’ll receive a referral code to share with your chosen provider.

Step 4

Choosing CareLinc

Once you have your referral code, contact us. We will work with you to turn your approved plan into a personalized care schedule that respects your choices.

Current & Future
Funding Models

Entry-Level Support (CHSP)

If you only need minor assistance such as help with cleaning, transport, or meal preparation you may be eligible for the Commonwealth Home Support Programme (CHSP). This program provides basic, flexible help as you transition toward more comprehensive care.

The New "Support at Home" Program (Commencing July 1, 2025)

The Australian government is reforming aged care to make it simpler and more transparent. The new Support at Home program will replace current models to provide better quality care and more choice for older Australians. At CareLinc, we are fully prepared for these reforms and will ensure your transition to the new system is seamless.

Can't wait for funding? Or not eligible for government support?

You don’t have to wait to get the help you need. Many CareLinc members choose to start their services immediately via private funding while their government application is being processed. This ensures you get support right when you need it most.

Learn about Private Funding Options…

Chat with a CareLinc Advisor

Our team is here to provide no-pressure, helpful guidance on how to navigate…

A New Standard of Support for Older Australians

Australia’s aged care system is undergoing its most significant transformation in decades. These reforms are designed to ensure that the support you receive is not only high-quality but also easy to access and tailored to your specific needs.

At CareLinc, we fully embrace these improvements. The new Support at Home program is scheduled to commence on July 1, 2025, replacing the current Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs.

 

Key Benefits of the Reform:

 

  • Faster Access to Care: Reducing wait times so you can get the help you need when you need it.

     
  • Transparent Pricing: Clearer information on what services cost, ensuring your funding goes further.

  • Tailored Support Levels: More granular levels of support to better match your actual health and lifestyle requirements.

     

“Our mission at CareLinc has always been to prioritize the person behind the plan. These reforms align perfectly with our commitment to transparency, technology-driven care, and empowering our members to live their best lives at home.”

Let’s get you the right support.
What do you need?