If you have received your Home Care Package (HCP) assignment letter, CareLinc is here to help you navigate the next steps. Simply use your referral code to nominate us as your provider, and we will handle the rest.
When we founded CareLinc, we wanted to reimagine aged care. Our focus is on putting people first—their choices, their relationships, and their independence. Every individual has a different vision for their life at home, and our role is to make that vision a reality.
Whether you need comprehensive support managed by our experts or you prefer to take the lead yourself, we offer flexible pathways designed to adapt to your lifestyle. We don’t just provide a service; we build a partnership that supports your freedom.
Some people prefer a hands-off approach where everything is organized for them. With Full Service, we coordinate your visits, manage your schedule, and stay across every detail of your health and wellbeing.
Our Self-Managed option is perfect if you or a family member are hands-on and enjoy staying organized. You use our easy digital tools to book and track services, with our professional support always nearby if you need it.
For each topic, choose the statement that feels most like you. Our team will use these insights to build a care plan that respects your level of independence.
We don’t send a different stranger every time. We match you with Helpers you can build a genuine connection with.
We use smart technology to track small changes in your wellbeing, allowing our clinical team to respond early.
Access a wide range of vetted professionals, from physiotherapists to meal delivery experts.
Use our in-app notebook to keep families, members, and helpers on the same page in real-time.
At CareLinc, we invest heavily in our team by providing ongoing, nationally recognized training for our staff.
At CareLinc, we don’t use the word “client” or “customer.” To us, you are a Member. This reflects a sense of belonging and the deep trust we build over time. A Member is part of our community someone who receives care exactly how they want it.
A Partnership Built on Dignity Being a Member means having a seat at the table. We recognize that you are the expert on your own life, your preferences, and your goals. Our role is not to take over, but to provide the support that allows you to remain in the driver’s seat. By shifting the language from “client” to “Member,” we reaffirm our commitment to a partnership based on mutual respect rather than a one-sided service.
“It takes a dedicated care team working in harmony to deliver truly exceptional, personalized support that honors your lifestyle.”
CareLinc Registered Staff
