Aged Care

We provide more than just care. We offer support with daily living, dignity, comfort, and a secure place where independence is empowered.

Our Guiding Values

Our care helps you stay independent and live the life you support.

Personalised Care & Support

Our carers take the time to listen and understand so we can tailor support to your specific needs.

Focus on Well-being

We empower older Australians to stay emotionally connected through activities such as maintaining relationships and developing social & emotional skills.

Supportive Environment

Everything is designed to make residents feel valued, secure, and at peace. It’s not just a place to live but a place that feels like home.

What Can You Expect From Us?

How can we help you?

Aged Care Services

As an aged care provider in Sydney, Australia, we offer personalised care and support to enhance your quality of life. Based on the assessment, we design a supportive environment to improve your physical and mental well-being. You’ll get: Home support for daily activities, meal preparation, housekeeping, etc. Lifestyle support with funds for transportation, vacations, respite care, or community access. Support for medication management, physiotherapy, or occupational therapy.

Home Care Packages

The primary focus of this aged care home service is to enable you to maintain your independence at home. Receive basic to high-level care from a friendly team that will recommend the best possible options for you. This service offers the following care packages: Care Needs Basic Low Care Requirements Intermediate Care Needs High Needs of Care

Private Care

This service allows you to receive support immediately, without having to wait for government funding. You don’t wait or rely on government funding; instead, you choose and pay for the services you need. These may be personal care, medical support, domestic help, or emotional support. Care Needs Basic Low Care Requirements Intermediate Care Needs High Needs of Care

How to Access Your Aged Care Support

We Ensure Every Detail of Your Care Meets Premium Standards…

Fill out the application

The first step is to complete the application through the Australian Government’s portal for aged care. Access them online or by calling them at 1800200422.

Request an assessment

After submitting your application, request an assessment to determine what specific needs you require from an aged care provider.

A Personalised Care Plan

After you receive the assessment results, reach out to us, and we will help you develop a personalised plan based on your needs.

Trustworthy Care, Real Peace of Mind

We have structured these services to enable you to live comfortably by focusing on the things you enjoy. CareLinc offers a completely flexible duration for aged care, ensuring peace of mind. Our commitment to and purpose in promoting positive ageing helps us earn the trust of older Australians. The following is the aged care services list:

Personal Care
Nursing Care
Respite & Home Care
Therapeutic Services
Meal Services
Social Support
Dementia Care

We’re an approved Aged Care provider.

If you have received your Home Care Package (HCP) assignment letter, CareLinc is here to help you navigate the next steps. Simply use your referral code to nominate us as your provider, and we will handle the rest.

What We Offer

Support to stay in the home and community you love.

When we founded CareLinc, we wanted to reimagine aged care. Our focus is on putting people first—their choices, their relationships, and their independence. Every individual has a different vision for their life at home, and our role is to make that vision a reality.

Whether you need comprehensive support managed by our experts or you prefer to take the lead yourself, we offer flexible pathways designed to adapt to your lifestyle. We don’t just provide a service; we build a partnership that supports your freedom.

Answer a few questions to find the best membership for you.

For each topic, choose the statement that feels most like you. Our team will use these insights to build a care plan that respects your level of independence.

Aged Care FAQ

Have more questions? Check out our most common FAQs below, or chat with us anytime — we’re happy to help.

Is aged care in Australia free?

Generally, those 65 years old or above and Aboriginal and Torres Strait Islander people can get aged care services.

How to check eligibility criteria for Aged Care Funding?

To check your availability, you must complete the assessment process through the government portal. They’ll check if you meet all the requirements, such as being 65 or older with a need for help in your daily life.

Do you provide services in the Suburbs of Sydney?

Yes, we offer services all over Sydney, Australia.

Is the Aged Care transport service available 24/7?

Yes, CareLinc offers its service 24/7, 7 days a week, for transportation, whether you need it for therapeutic appointments or in an emergency.

How long does it take to start receiving care?

We start the process immediately after you make a decision. The only delay is due to the government portal’s approval process.

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Every visit note is analyzed instantly by our technology. If an issue is detected, our clinical team is alerted immediately—ensuring our Members are always protected by an extra layer of digital and human care.

Leading the Way as Australia’s First Tech-Enabled Provider

Included in Every Membership

This is the Carelinc promise. Regardless of your plan, every Member can count on a foundation of support designed to keep you organised, fully informed, and perfectly in step with the people around you.

Helper Matching

We don’t send a different stranger every time. We match you with Helpers you can build a genuine connection with.

Specialist Network

Access a wide range of vetted professionals, from physiotherapists to meal delivery experts.

Total Transparency

Use our in-app notebook to keep families, members, and helpers on the same page in real-time.

Skill Building & Training

At CareLinc, we invest heavily in our team by providing ongoing, nationally recognized training for our staff.