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In-home aged care services built on connection.

With Five Good Friends, in-home aged care is built on connection. You'll have support that suits your routine, people you know and trust, and a model that lets you stay as involved as you choose

We’re an approved My Aged Care provider

If you’ve received your assignment letter from My Aged Care, it will ask you to choose an approved provider and enter into a Home Care Agreement. You can nominate Five Good Friends using the referral code in your letter.

What we offer

Support to stay in the home and community you love

When we started Five Good Friends, we wanted to reimagine care in a way that put people at the centre – their choices, their relationships, and their communities. This is still what guides us. Everyone has a different way they’d like to be supported.

Whichever path you choose – Full Service Membership or Self-managed Membership – we’ll be with you.

When you want us to take care of it all

Full Service Membership is for you.

Some people prefer care that’s organised for them — where visits are scheduled, services are in place, and things run as they should. With Full Service Membership, we get to know what matters to you, coordinate the right support, and stay across the details.

When you want to take the lead

Self Coordination is for you.

Our Self Managed Membership is a good fit if you’re hands-on, or have someone helping you stay organised. You’ll use our app to make bookings and track services, with support nearby if you need it.

What kind of support suits you?

Answer a few questions to find the best membership for you.

Our form captures the essential details we need to be able to discuss your care in detail. If you prefer, you can simply phone us on 1300 957 167.

1. Rostering and scheduling

Which best reflects your approach to organising care visits?

Included in every membership

This is what every Member can count on – support that helps you stay organised, informed, and in step with the people around you.

Helper matching

Members are supported by Helpers they know and trust – not a different person each visit but someone they have a genuine connection with. Our data shows many of these relationships last five years or more.

Care monitoring

Smart technology to track health and wellbeing over time by picking up small changes in notes and check-ins, so care teams can respond early and effectively.

A trusted network of services

Access to over 4,000 trusted providers in the app — people our care teams work with every day, from physios to podiatrists to meal delivery services.

Helper upskilling

Five Good Friends offers nationally recognised free training to our Helpers so familiar faces can keep providing support and companionship as Member needs change.

In-app notebook

Keep everyone on the same page, literally. Members, loved ones and Helper stay informed, in touch and in control through our app.

What is a member?

At Five Good Friends, membership is about belonging.

Some might call them clients or customers — but to us, Members feels right. It reflects the kind of connection we build, and the trust that grows over time. A Member is someone who has joined Five Good Friends, to receive care and support, in a way that suits them best.

Specialists on-hand

All the right people for the care you need

“It takes a committed care team working together to deliver truly exceptional care that’s personalised for you.”

Julie, Registered Nurse

Ready to become a Member

‍Get personalised help now.

Answer a few simple questions and we’ll get in touch.
If you’d rather talk to us directly, simply call 1300 957 167.

Let’s get you the right support. What do you need?

1300 949 713